Frequently Asked Question
The Order Notes section is a text field on each custom product page where customers can leave messages for the production team. It’s designed for customers to add any additional information or instructions related to their order, such as special requirements, specific concerns, or even a personalized gift message if applicable. This section helps ensure that any custom requests are clearly communicated before production begins.
This depends on the speed you select. We determine which carrier to use for your order based on a variety of factors, such as products purchased, delivery address, size/weight of the order and delivery speed selected. Some of our main carriers are DPD and Royal Mail.
Below is a concise summary of key guidelines for the correct application and care of our labels and stickers, ensuring their long-lasting durability and aesthetic appeal.
✅ DO’s:
1. Surface Preparation:
- Ensure the surface is clean, dry, and smooth.
- Apply labels to smooth, non-porous surfaces such as glass, plastic, coated metal, or lacquered wood.
- Before application, wipe the surface with a lightly water-dampened, soft cloth (do not use detergents).
- Thoroughly dry the surface before applying the label.
2. Label Application:
- Grip the edge of the label and slowly lift it from the backing paper, avoiding contact with the adhesive.
- Position one side of the label first, then gently press down with a soft cloth or squeegee.
- Push out any air bubbles during application.
3. Care & Cleaning:
- Wipe labelled surfaces only with a lightly water-dampened, soft cloth.
- Apply minimal pressure when wiping.
- Pat dry with a paper towel or allow to air-dry.
❌ DON’Ts:
1. Surface Preparation & Application:
- DO NOT apply to textured, oily, or damp areas.
- DO NOT use detergents when cleaning the surface before application.
- Do not use alcohol, solvents, or strong cleaning agents on the surface, as they can damage the ink.
- For the first 24 hours after application, DO NOT wet, rub, or press hard on the label, to allow the adhesive to fully bond.
2. Care & Cleaning:
- Never use chemical cleaners on labelled surfaces.
- Avoid scrubbing the labelled surface.
- DO NOT put labelled items in the dishwasher.
- Do not use alcohol, bleach, solvents, or harsh chemicals on labelled surfaces.
- Avoid exposure to excessive moisture or oils, as these may cause peeling or ink smudging.
For best results, please follow these instructions carefully.
For further questions, please contact us.
QR codes do NOT store the actual files themselves. Instead, they store information, most commonly a URL (web address), which then points to where the file is hosted online. Think of a QR code as a shortcut or a digital signpost.
Almost any kind of file can be “accessed” or “linked to” via a QR code, as long as that file is hosted somewhere on the internet. This includes:
- Documents: PDFs, Word documents (.doc, .docx), Excel spreadsheets (.xls, .xlsx), PowerPoint presentations (.ppt, .pptx), Google Docs/Sheets/Slides.
- Images: JPG, PNG, GIF, TIFF.
- Audio Files: MP3, WAV, M4A.
- Video Files: MP4, MOV, AVI, WebM.
- Software/Applications: APK files (for Android), DMG files (for macOS) – though linking directly to executables is often discouraged for security reasons unless from a trusted source.
- Other common data types (not strictly “files,” but often what people want):
- Webpages (your website, product pages, blog posts)
- Contact information (vCards for phone numbers, emails, addresses)
- Wi-Fi network credentials (SSID and password)
- Plain text messages
- Email addresses (pre-filled subject/body)
- SMS messages (pre-filled number/body)
- Calendar events (ICS files)
- Google Maps locations
Do video and audio files also work?
Yes, absolutely! This is a very popular use for QR codes.
- For video, you would typically host the video on a platform like YouTube, Vimeo, Google Drive, Dropbox, or your own website’s server. The QR code would then link directly to that video’s URL.
- For audio, similarly, you’d host the audio file on a platform like SoundCloud, your website, Google Drive, or Dropbox. The QR code would then link to its URL.
Key takeaway: The file needs to exist online somewhere (e.g., on a cloud storage service, a video/audio hosting platform, or your own web server) and have a publicly accessible URL. The QR code then simply encodes that URL. If the file is moved or deleted, the QR code will no longer work, leading to a “broken link.”
The Order Notes section is a text field on each custom product page where customers can leave messages for the production team. It’s designed for customers to add any additional information or instructions related to their order, such as special requirements, specific concerns, or even a personalized gift message if applicable. This section helps ensure that any custom requests are clearly communicated before production begins.
Our Kraft Brown labels / stickers material is made from fully recycled paper and is completely vegan. Being a natural product, they have an incredible texture which gives a rustic look and feel. Each label will be unique, just like a fingerprint for a personal touch. They are biodegradable, recyclable and vegan. Kraft stickers are also splash-proof and hard-wearing.
These look amazing and stick perfectly to things like glass bottles, coffee pouches, candles and even cardboard packaging or envelopes. Kraft paper stickers are eco-friendly so they also pair well with eco-friendly products, especially when stuck to surfaces that are recyclable or compostable.
Stickers can be used on packaging, in fact, stickers are an easy way to personalise your bags, bottles, or any other packaging with a small touch that won’t go unnoticed. If you have a bakery or another type of business where you frequently close cardboard boxes with your products, personalised stickers with your company name and logo will both ensure that the box is sealed tightly, and that everyone who sees the box is exposed to your brand.If you have a great design in mind, maybe you are planning on reselling your stickers or give them as free gifts with purchases from your website or brick-and-mortar store.Laptop stickers or phone stickers are other common applications for stickers. Customise your stickers with a photo, designs, characters or your logo
Absolutely Yes, you can customise your stickers with a photo or any other design element you want. Photos are a wonderful option for special occasions where a certain someone is in focus. If your child is having a birthday party, create a fun sticker with their face on it and a birthday wish. All you have to do is upload your photo to the design uploader and create your photo stickers with a picture of a fond memory, the birthday boy or girl, or the couple for their big anniversary party. But first, please make sure the stickers you choose are big enough for your photo, so you get the absolute best result.
Material options
Basic Matte:
Experience a smooth, non-reflective finish with our Basic Matte option. Ideal for a myriad of designs, this finish lends a clean, understated look to your stickers. Known for its soft satin appearance, the matte finish, also spelled “matt,” offers a natural, shine-free surface perfect for those seeking a subtle and elegant aesthetic for their artwork.
HQ Water-resistant Matte:
Elevate the durability of your stickers with our High-Quality Water-resistant Matte finish. This option ensures your stickers stay vibrant and smudge-free, even amidst wet conditions, making it a top choice for outdoor applications or moisture-prone environments.
Basic Glossy:
Indulge in a shiny and reflective surface with our Basic Glossy finish. This option accentuates colours and makes images resonate, infusing a vibrant and polished demeanour into your designs.
HQ Water-resistant Glossy:
Marry visual allure with practicality with our High-Quality Water-resistant Glossy finish. Not only does this option intensify the visual appeal of your stickers, but it also imparts water-resistant protection, making it a versatile choice for both indoor and outdoor endeavours.
Durable Laminated:
Embark on a journey of longevity with our Durable Laminated stickers. Boasting a protective layer, these stickers resist wear and tear, promising an extended lifespan and sustained excellence. They are crafted for both indoor and outdoor use, ensuring your designs continue to shine through the tests of time and elements.
Transparent:
Explore the clarity and durability of our Transparent Water-resistant stickers. With a see-through background, these stickers are crafted to endure water exposure and various environmental elements, offering a robust and clean solution for an array of applications.
Each of these Stickers / Labels finishing options is tailored to meet diverse needs, be it aesthetic charm, lasting durability, or resilience against environmental conditions. Choose the one that resonates with your requirements and enjoy a blend of functionality and style.
Kraft Brown:
Add a natural look to your products with our Kraft Labels and Stickers. Sustainably sourced and recyclable when applied to cardboard/paper packaging, our Kraft paper labels are the ideal accompaniment to sustainably sourced/recyclable packaging.
Our brown sticker material is made from fully recycled paper and is completely vegan. Being a natural product, they have an incredible texture which gives a rustic look and feel. Each label will be unique, just like a fingerprint for a personal touch. They are biodegradable, recyclable and vegan. Kraft stickers are also splash-proof and hard-wearing.
These look amazing and stick perfectly to things like glass bottles, coffee pouches, candles and even cardboard packaging or envelopes. Kraft paper stickers are eco-friendly so they also pair well with eco-friendly products, especially when stuck to surfaces that are recyclable or compostable.
QR codes do NOT store the actual files themselves. Instead, they store information, most commonly a URL (web address), which then points to where the file is hosted online. Think of a QR code as a shortcut or a digital signpost.
Almost any kind of file can be “accessed” or “linked to” via a QR code, as long as that file is hosted somewhere on the internet. This includes:
- Documents: PDFs, Word documents (.doc, .docx), Excel spreadsheets (.xls, .xlsx), PowerPoint presentations (.ppt, .pptx), Google Docs/Sheets/Slides.
- Images: JPG, PNG, GIF, TIFF.
- Audio Files: MP3, WAV, M4A.
- Video Files: MP4, MOV, AVI, WebM.
- Software/Applications: APK files (for Android), DMG files (for macOS) – though linking directly to executables is often discouraged for security reasons unless from a trusted source.
- Other common data types (not strictly “files,” but often what people want):
- Webpages (your website, product pages, blog posts)
- Contact information (vCards for phone numbers, emails, addresses)
- Wi-Fi network credentials (SSID and password)
- Plain text messages
- Email addresses (pre-filled subject/body)
- SMS messages (pre-filled number/body)
- Calendar events (ICS files)
- Google Maps locations
Do video and audio files also work?
Yes, absolutely! This is a very popular use for QR codes.
- For video, you would typically host the video on a platform like YouTube, Vimeo, Google Drive, Dropbox, or your own website’s server. The QR code would then link directly to that video’s URL.
- For audio, similarly, you’d host the audio file on a platform like SoundCloud, your website, Google Drive, or Dropbox. The QR code would then link to its URL.
Key takeaway: The file needs to exist online somewhere (e.g., on a cloud storage service, a video/audio hosting platform, or your own web server) and have a publicly accessible URL. The QR code then simply encodes that URL. If the file is moved or deleted, the QR code will no longer work, leading to a “broken link.”
Below is a concise summary of key guidelines for the correct application and care of our labels and stickers, ensuring their long-lasting durability and aesthetic appeal.
✅ DO’s:
1. Surface Preparation:
- Ensure the surface is clean, dry, and smooth.
- Apply labels to smooth, non-porous surfaces such as glass, plastic, coated metal, or lacquered wood.
- Before application, wipe the surface with a lightly water-dampened, soft cloth (do not use detergents).
- Thoroughly dry the surface before applying the label.
2. Label Application:
- Grip the edge of the label and slowly lift it from the backing paper, avoiding contact with the adhesive.
- Position one side of the label first, then gently press down with a soft cloth or squeegee.
- Push out any air bubbles during application.
3. Care & Cleaning:
- Wipe labelled surfaces only with a lightly water-dampened, soft cloth.
- Apply minimal pressure when wiping.
- Pat dry with a paper towel or allow to air-dry.
❌ DON’Ts:
1. Surface Preparation & Application:
- DO NOT apply to textured, oily, or damp areas.
- DO NOT use detergents when cleaning the surface before application.
- Do not use alcohol, solvents, or strong cleaning agents on the surface, as they can damage the ink.
- For the first 24 hours after application, DO NOT wet, rub, or press hard on the label, to allow the adhesive to fully bond.
2. Care & Cleaning:
- Never use chemical cleaners on labelled surfaces.
- Avoid scrubbing the labelled surface.
- DO NOT put labelled items in the dishwasher.
- Do not use alcohol, bleach, solvents, or harsh chemicals on labelled surfaces.
- Avoid exposure to excessive moisture or oils, as these may cause peeling or ink smudging.
For best results, please follow these instructions carefully.
For further questions, please contact us.
The Order Notes section is a text field on each custom product page where customers can leave messages for the production team. It’s designed for customers to add any additional information or instructions related to their order, such as special requirements, specific concerns, or even a personalized gift message if applicable. This section helps ensure that any custom requests are clearly communicated before production begins.
Our Kraft Brown labels / stickers material is made from fully recycled paper and is completely vegan. Being a natural product, they have an incredible texture which gives a rustic look and feel. Each label will be unique, just like a fingerprint for a personal touch. They are biodegradable, recyclable and vegan. Kraft stickers are also splash-proof and hard-wearing.
These look amazing and stick perfectly to things like glass bottles, coffee pouches, candles and even cardboard packaging or envelopes. Kraft paper stickers are eco-friendly so they also pair well with eco-friendly products, especially when stuck to surfaces that are recyclable or compostable.
Stickers can be used on packaging, in fact, stickers are an easy way to personalise your bags, bottles, or any other packaging with a small touch that won’t go unnoticed. If you have a bakery or another type of business where you frequently close cardboard boxes with your products, personalised stickers with your company name and logo will both ensure that the box is sealed tightly, and that everyone who sees the box is exposed to your brand.If you have a great design in mind, maybe you are planning on reselling your stickers or give them as free gifts with purchases from your website or brick-and-mortar store.Laptop stickers or phone stickers are other common applications for stickers. Customise your stickers with a photo, designs, characters or your logo
Absolutely Yes, you can customise your stickers with a photo or any other design element you want. Photos are a wonderful option for special occasions where a certain someone is in focus. If your child is having a birthday party, create a fun sticker with their face on it and a birthday wish. All you have to do is upload your photo to the design uploader and create your photo stickers with a picture of a fond memory, the birthday boy or girl, or the couple for their big anniversary party. But first, please make sure the stickers you choose are big enough for your photo, so you get the absolute best result.
Material options
Basic Matte:
Experience a smooth, non-reflective finish with our Basic Matte option. Ideal for a myriad of designs, this finish lends a clean, understated look to your stickers. Known for its soft satin appearance, the matte finish, also spelled “matt,” offers a natural, shine-free surface perfect for those seeking a subtle and elegant aesthetic for their artwork.
HQ Water-resistant Matte:
Elevate the durability of your stickers with our High-Quality Water-resistant Matte finish. This option ensures your stickers stay vibrant and smudge-free, even amidst wet conditions, making it a top choice for outdoor applications or moisture-prone environments.
Basic Glossy:
Indulge in a shiny and reflective surface with our Basic Glossy finish. This option accentuates colours and makes images resonate, infusing a vibrant and polished demeanour into your designs.
HQ Water-resistant Glossy:
Marry visual allure with practicality with our High-Quality Water-resistant Glossy finish. Not only does this option intensify the visual appeal of your stickers, but it also imparts water-resistant protection, making it a versatile choice for both indoor and outdoor endeavours.
Durable Laminated:
Embark on a journey of longevity with our Durable Laminated stickers. Boasting a protective layer, these stickers resist wear and tear, promising an extended lifespan and sustained excellence. They are crafted for both indoor and outdoor use, ensuring your designs continue to shine through the tests of time and elements.
Transparent:
Explore the clarity and durability of our Transparent Water-resistant stickers. With a see-through background, these stickers are crafted to endure water exposure and various environmental elements, offering a robust and clean solution for an array of applications.
Each of these Stickers / Labels finishing options is tailored to meet diverse needs, be it aesthetic charm, lasting durability, or resilience against environmental conditions. Choose the one that resonates with your requirements and enjoy a blend of functionality and style.
Kraft Brown:
Add a natural look to your products with our Kraft Labels and Stickers. Sustainably sourced and recyclable when applied to cardboard/paper packaging, our Kraft paper labels are the ideal accompaniment to sustainably sourced/recyclable packaging.
Our brown sticker material is made from fully recycled paper and is completely vegan. Being a natural product, they have an incredible texture which gives a rustic look and feel. Each label will be unique, just like a fingerprint for a personal touch. They are biodegradable, recyclable and vegan. Kraft stickers are also splash-proof and hard-wearing.
These look amazing and stick perfectly to things like glass bottles, coffee pouches, candles and even cardboard packaging or envelopes. Kraft paper stickers are eco-friendly so they also pair well with eco-friendly products, especially when stuck to surfaces that are recyclable or compostable.