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Privacy & Cookie policy
Privacy & Cookies policy
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Effective date: 16.01.2025 At DHXart, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and disclose personal information when you use our online store, dhxart.com. By using our online store, you agree to the collection and use of your personal information as described in this Privacy Policy.
    1. Information We Collect
1.1 Personal Information: When you place an order or create an account on our online store, we collect certain personal information, such as your name, email address, shipping address, and payment details. We only collect the necessary information to fulfil your order and provide our services. 1.2 Usage Data: We may collect information about how you access and use our online store. This may include your IP address, browser type, device information, pages visited, and other usage data. We use this information to improve our website and enhance your shopping experience.
    1. Use of Personal Information
2.1 We use the personal information we collect to:
    • Process and fulfil your orders
    • Communicate with you regarding your orders and provide customer support
    • Send you important updates and promotional offers (with your consent, where required by law)
    • Improve our online store, products, and services
    • Prevent and detect fraud or abuse
    1. Disclosure of Personal Information
3.1 We may disclose your personal information in the following circumstances:
    • To our trusted service providers who assist us in operating our online store and delivering our products and services (e.g., payment processors, shipping carriers)
    • To comply with legal obligations, enforce our policies, or protect our rights, property, or safety
    • With your consent or at your direction
    1. Data Retention
4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    1. Security
5.1 We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
    1. Your Rights
6.1 You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
    1. Third-Party Links
7.1 Our online store may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit. ( Visitor comments may be checked through an automated spam detection service. )
    1. Changes to this Privacy Policy
8.1 We may update this Privacy Policy from time to time. The updated version will be posted on our online store with the revised effective date. We encourage you to review this Privacy Policy periodically for any changes.
    1. Contact Us
9.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: DHXart Email: info@dhxart.com Phone: (+44) 077 671 793 46
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